THE QUICKEST, MOST USER-FRIENDLY SERVICE I HAVE USED SO FAR AND AT A VERY AFFORDABLE PRICE. If I have a question, there is someone in customer service to talk to right away that can answer my question. Overall I’m very, very pleased.
Noahs’ Frederick Management Corp. – Frederick, MD
WE ARE EXTREMELY SATISFIED WITH RESIDENT RESEARCH! Was a mortgage processor/closer a few years back and these reports are much easier to read and allow for more informed questions to be discussed with the applicant when the information is not lining up.
Tanglewood Apartments – Memphis, TN
RESIDENT RESEARCH IS GREAT! Screenings are fast & give all data needed to make an informed decision for a qualified tenant. I also love the second version of the background report you can give to owners & still be compliant w/credit reporting laws. All at great prices! I will continue to recommend Resident Research to other professionals looking for tenant screening services.
World Renown Realty – Atlanta, GA
Our sales representative was friendly, approachable and knowledgeable. Always eager to help with any questions. The gentlemen in technical support are super good at helping with questions. And anytime I’ve called for assistance, the person answering phone has been helpful & knowledgeable. THEY HAVE MADE OUR TRANSITION EASY!
The Baldwin Companies, Inc. – Winston-Salem, NC
As the owner of a residential property management company, choosing a quality and reliable resident screening service is imperative to the success of my business. Switching to Resident Research for all our resident screening needs was one of the best decisions I ever made. Not only are the background reports extremely detailed, but they also provide a custom scoring system that gives owners more clarity when choosing a tenant. The criminal reports are all manually checked for accuracy by the staff before being sent to us, therefore avoiding the frequent “false positives” we had been getting with other screening companies. In addition, the online screening system is the most user-friendly I have seen. I have referred a number of friends and associates to Resident Research and will continue to do so. I give them my highest recommendation and see them as a long term partner for my company.
Barnett Real Estate – Charlotte, NC
I could not be more pleased with the services I have received from Resident Research since I made the decision to switch screening vendors. The whole process is much easier, more accurate, and far more efficient than I experienced prior to switching to Resident Research. The staff at Resident Research is second to none—always pleasant & helpful and willing to go out of their way to ensure my satisfaction. I would recommend Resident Research to any property management firm! YOU WILL NOT REGRET MAKING THE CHANGE, YOU’LL ONLY REGRET NOT MAKING IT SOONER!
Newport Properties – Mooresville, NC
I have worked with Resident Research for over 15 months now, during which time they have provided my business with excellent support in the areas of Resident Screening, Apartment Industry Forms and Criteria for rent selection. Their work, professionalism and the relationship we have built has been a major factor in our success, helping us to screen residents and offer Resident’s with the most up to date forms in the Industry. We look forward to the many new services that they will offer in the future.
PYA Management Group – Painesville, OH
“Resident Research has been able to provide me with an incredible value, amazing customer service and the most accurate reports I have ever seen. I rarely feel the need to point out how impressed I have been with a company’s services but they deserve it. Should they contact you about utilizing their services, you need to give them a try . . . you will NOT be disappointed!”
I am never disappointed with the service that I get from everyone at Resident Research, they go above and beyond for us every day. No False-Positive Criminal Records, Fast Turnaround, Personal Service and Always Available. THEY GET AN A+ FROM US for everything that they have done and I am sure they will continue to do for my company.
Carolina Realty & Investing Group, LLC – Charlotte, NC